Security Policy

Last updated: [Month, Day, Year]
At Levi.ai, security is foundational. We are committed to protecting our customers’ data, maintaining confidentiality, and ensuring uninterrupted service for businesses that rely on Levi every day.

1. Overview

This Security Policy describes the administrative, technical, and physical safeguards we implement to protect your information. Our goal is simple: ensure Levi remains a trusted, secure environment for automating your business.

2. Core Security Principles

We follow four guiding principles across our engineering and operations:

1. Data Minimization — We collect only what’s required to deliver the service.

2. Encryption Everywhere — Data is encrypted both in transit and at rest.

3. Least Privilege — Access to data and systems is granted only to authorized personnel who need it.

4. Continuous Monitoring — We detect, respond to, and learn from every anomaly.

3. Data Encryption

Type Method Data in Transit Encrypted using TLS 1.2+ with modern ciphers Data at Rest AES-256 encryption across all databases and backups API Communications Authenticated with signed requests and HTTPS only

Sensitive credentials (like access tokens, API keys, and OAuth secrets) are never stored in plaintext and are rotated regularly.

4. Infrastructure Security

Levi is hosted on leading cloud providers with built-in physical and network safeguards, including:

• Redundant data centers with 24/7 surveillance and restricted access

• Firewalls, DDoS protection, and intrusion detection systems

• Automated daily backups stored in separate regions

• Continuous uptime monitoring and failover systems

💡 Tip: You can check real-time system status anytime at status.levi.ai.

5. Access Control & Authentication

We enforce strict access controls for all internal tools and production systems:

• Multi-factor authentication (MFA) is required for all internal accounts.

• Role-based permissions limit access to only necessary data.

• Session timeouts and audit logs track all administrative actions.

Employee devices are enrolled in a managed endpoint security platform with disk encryption and remote wipe capabilities.

6. Application Security

Our engineering practices follow secure development standards:

• Static code analysis and dependency scanning

• Peer code reviews for all commits

• Vulnerability patching as part of continuous deployment

• Regular penetration testing and external audits

Security issues can be reported to security@[yourdomain].com.

7. Incident Response

We maintain an established incident response plan:

Phase Action Detection Continuous monitoring tools detect anomalies Containment Immediate isolation of affected systems Investigation Root cause analysis conducted by security leads Resolution Vulnerability patched and systems restored Communication Notification to affected users, if applicable

We log and review all incidents for transparency and long-term improvement.

8. Compliance & Standards

Levi follows industry security standards and best practices:

• SOC 2 and ISO 27001–aligned internal controls

• GDPR and CCPA data protection principles

• Regular risk assessments and compliance audits

If you need documentation for vendor review or enterprise compliance, contact us at security@[yourdomain].com.

9. Responsible Disclosure

We value ethical security research. If you discover a vulnerability:

1. Email security@[yourdomain].com with details.

2. Do not publicly disclose until we confirm resolution.

3. We’ll acknowledge valid reports and respond promptly.

We appreciate responsible disclosures that help keep Levi secure for everyone.

10. Questions

For all security-related inquiries or compliance requests, reach out to:
Levi.ai Security Team
Email: security@[yourdomain].com
Address: [Your Business Address Here]

We take your trust seriously — protecting your data is not a feature, it’s our foundation.