Events & Webhooks: A Practical Cookbook

Levi’s event and webhook system lets you connect your assistant to almost anything — CRMs, Slack, Zapier, Google Sheets, analytics platforms, or even your custom backend.
This guide serves as your cookbook for using Levi’s event triggers and webhooks to extend functionality, automate workflows, and build custom integrations.

🍳 What You’ll Learn

By the end of this guide, you’ll be able to:

• Understand Levi’s event architecture

• Create outgoing webhooks for any system

• Receive external events back into Levi

• Automate actions between tools like HubSpot, Slack, or Zapier

⚙️ Step 1 — Understand Levi Events

Everything in Levi generates an event. Think of these as moments that can trigger actions elsewhere.

💡 Tip: You can view live event activity in Developer → Event Logs.

🔗 Step 2 — Create an Outgoing Webhook

1. Go to Integrations → Webhooks → Create New.

2. Choose your event trigger (e.g., lead.created).

3. Paste the endpoint URL where Levi should send the data.

4. Select POST as the method and choose data format — JSON is recommended.

5. Add custom headers (for example, Authorization: Bearer <token>).

6. Save and test — Levi will send a sample payload.

Example payload:

{
  "event": "lead.created",
  "timestamp": "2025-10-25T09:45:00Z",
  "data": {
    "id": "ld_01HFXYZ",
    "name": "Jane Doe",
    "email": "jane@example.com",
    "source": "Website Chat",
    "status": "new"
  }
}

✅ Your webhook will now fire automatically whenever a new lead appears.

🧠 Step 3 — Receive External Events into Levi

Levi can also receive data from your external apps (for example, CRMs or analytics tools).

1. Go to Developer → Incoming Webhooks → Create Endpoint.

2. Copy the provided Levi Webhook URL.

3. From your external app (e.g., HubSpot, Stripe, Zapier), send a POST request to that URL with your payload.

4. Map incoming fields to Levi properties — e.g., email, status, source.

💬 Pro Tip: Add a secret header to authenticate external events securely.

🧩 Step 4 — Use Zapier or Make for No-Code Automations

If you’re not writing code, you can still connect Levi using Zapier or Make.

Example Recipes:

💡 You can combine multiple Levi events to automate complex workflows — like automatically notifying the right salesperson based on lead location.

📊 Step 5 — Monitor and Debug Events

Use Developer → Event Logs to track performance.

✅ Use the Retry button for failed deliveries or temporarily disable a webhook while testing.

🧩 Step 6 — Example: Slack Notification Workflow

Here’s a simple but powerful use case — notify your sales team in Slack every time a new lead is created.

Result: your team never misses a hot lead — all without writing a single line of code.

🧭 Summary

Total: 40 minutes to build your first end-to-end automation.