HubSpot x Levi: Field Mapping That Just Works

Connecting Levi to HubSpot unlocks a seamless data loop between your CRM and your AI assistant — keeping leads, deals, and conversations perfectly in sync.
This guide walks you through how to set up HubSpot integration, map fields correctly, and maintain clean, two-way data flow.

🎯 Why It Matters

Bad data ruins good automations. Without proper mapping, you risk duplicate contacts, empty fields, and mismatched pipelines.
Levi’s HubSpot integration was built to fix that — once connected, every contact, tag, and conversation syncs automatically with your CRM.

Goal: Levi captures, qualifies, and updates your HubSpot records with zero manual work.

⚙️ Step 1 — Connect HubSpot

  1. Go to Integrations → HubSpot in your Levi dashboard.

  2. Click Connect Account and log into your HubSpot workspace.

  3. Approve the requested permissions for Contacts, Deals, and Engagements.

  4. Once connected, you’ll see a confirmation showing active sync channels.

✅ Levi will now automatically push and pull data between both systems.

🧩 Step 2 — Understand the Default Field Mapping

Levi automatically detects and aligns core HubSpot fields. Here’s how the default mapping looks:

Levi Field

HubSpot Field

Sync Direction

Notes

Name

Contact: First & Last Name

Both

Keeps records consistent

Email

Contact: Email

Both

Used as primary identifier

Phone

Contact: Phone Number

Both

Must be unique per contact

Status

Lifecycle Stage

Levi → HubSpot

E.g., Lead, MQL, Customer

Lead Source

Original Source

Levi → HubSpot

Captured at first interaction

Tags

Contact Properties (custom)

Both

Supports multiple values

Notes / Chats

Engagements → Notes

Levi → HubSpot

Logged as activity

💡 Tip: Keep HubSpot’s Email field unique to prevent duplicates during sync.

🧠 Step 3 — Add Custom Field Mappings

You can extend the integration beyond defaults:

  1. Click Add Field Mapping.

  2. Choose a Levi property (e.g., Preferred Service, Budget Range, Location).

  3. Map it to a matching HubSpot custom field.

  4. Choose sync direction — one-way (Levi → HubSpot) or two-way (Both).

  5. Save and test with a sample contact.

Example Custom Field

Levi Field

HubSpot Field

Sync Direction

Service Type

Service Selected

custom.service_type

Levi → HubSpot

Budget

Budget Estimate

custom.budget

Levi → HubSpot

Campaign ID

Lead Source ID

custom.campaign_id

HubSpot → Levi

💬 Pro Tip: Use one-way sync for campaign or attribution data that originates in HubSpot.

🔄 Step 4 — Sync Deals Automatically

Levi can also create or update deals inside HubSpot whenever a lead reaches a key milestone.

  1. Enable Deal Sync in Integration Settings.

  2. Choose your target Pipeline and Stage (e.g., Discovery Call Booked).

  3. Set your automation rule:

    • Trigger: When lead books a call or qualifies as MQL.

    • Action: Create HubSpot deal with contact attached.

✅ Deal notes and conversation history will sync automatically to HubSpot’s activity feed.

🧹 Step 5 — Maintain Data Hygiene

To keep your CRM clean, Levi offers built-in hygiene tools:

Feature

Description

Duplicate Detection

Prevents multiple Levi contacts from linking to the same HubSpot record

Field Locking

Protects HubSpot values from being overwritten by Levi

Sync Reports

Shows last update timestamps and error logs

Run a quick hygiene check weekly under Integrations → HubSpot → Data Health.

📊 Step 6 — Monitor Activity in Analytics

You can view performance metrics of your integration:

Metric

Description

New Contacts Synced

Number of new records created from Levi

Updates Sent to HubSpot

Total property updates Levi performed

Deals Created

Number of HubSpot deals generated from Levi automations

Sync Errors

Any failed attempts to update or create records

💡 Use these insights to troubleshoot sync issues early and maintain full transparency between systems.

🧭 Summary

Step

Goal

Time

1. Connect HubSpot

Establish integration

5 min

2. Review Default Mapping

Understand data flow

5 min

3. Add Custom Fields

Extend mapping to your use case

10 min

4. Sync Deals

Automate pipeline creation

10 min

5. Maintain Hygiene

Prevent data duplication

5 min

Total: 35 minutes to a clean, two-way HubSpot integration.

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